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   - quality controlled products
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   - fast delivery
   - hassle free returns
Our highly experienced team work extemporaneously to make the delivery of your items as smooth as possible.

Delivery Information



Cougar Solar accepts orders for most UK addresses. We are unable to deliver to P O Boxes. All orders are shipped within 28 days. However, we aim to deliver most items within 7 days subject to stock availability.

Your order may be delivered by courier and in most cases a signature would be required to accept receipt of the parcel. Please ensure that when you provide your delivery address someone will be available to accept delivery within normal business hours. If you are not in when your goods arrive by courier, a card will be put through your door giving details of the attempted delivery as well as contact details for the courier company. If this fails, the goods will be returned to Cougar Solar.


Free Delivery:


We offer free postage and packaging for all all orders over £150, regardless of how many items you order.

Standard Delivery:


For orders less than £150 there is a single postage and packaging charge of £6.99 regardless of how many items you order.

We do everything to meet our delivery times. However, delivery times may very rarely be affected by unforeseen circumstances. Should this be the case, we will notify you as soon as we become aware of it.


Priority Processing


Our products are shipped in the order they are received in. However, you can be moved to the head of the line with priority processing. This ensures that your order will be one of the very first to leave our warehouse. This super speedy service will ensure that you receive your package fastest (subject to stock availability).

The handling of your order can be upgraded to this service for an additional £3.99 only.


Problems With Delivery


In the unlikely event that an order is sent out for delivery and is not collected/accepted, there isn't a safe place to leave it or neighbours refuse to accept it or anything else causes the order to be returned back to us, the customer will be responsible for the costs of re-delivery.
©2012 Cougar Solar, 27 Old Gloucester Street, London WC1N 3AX - Registration number: 06976637 - Wholesale Enquiry